Frequently asked questions
Is APEX ECC Telehealth available for pet owners?
Our telehealth service is only available for licensed veterinarians. We proved the vet care for your pet with live access to international experts which mined delays in diagnosis and treatment, and allows the hospital where your pet if being cared for to provide them with the highest level of care.
Who are the Board Certified ECC Specialist at APEX ECC Telehealth?
We have an international team of ECC Specialists, all of whom are Board Certified by the American College of Veterinary Emergency and Critical Care, European College of Veterinary Emergency and Critical Care, or Fellowship of Australia and New Zealand College of Veterinary Scientists; as we as having an active veterinary license in their local veterinary jurisdiction.
Why should I set up a hospital account?
Setting up a hospital account provides exclusive access to APEX ECC Telehealth. We are able to create a bespoke service for your team and offer discounted consults fees based on usage. Contact us to find out more.
How much does is cost for a APEX ECC Telehealth Consultation?
APEX ECC Telehealth is available around the world and is comparable to specialist consultation fees.
Why do I need to book an appointment?
Using an appointment system ensures you’re in control. No waiting in phone queues not knowing when someone will answer. You decide when is the best time for your consult!
Your appointment is integrated to the APEX ECC Telehealth platform which uses state-of-the-art video conferencing. This enables the clinician to securely share important clinical information such as blood test, radiographs, ultrasound reports in real time, without having to create and upload any documents prior.

